cookie care
faq
What do you use to get the ube flavor?
We use 3 forms of ube:
- Ube halaya (purple yam jam) which is made from real ube and sourced directly from the Philippines.
- Ube powder - all natural dehydrated ube from the Philippines.
- Ube extract to reach the maximum flavor of ube!
Are your cookies gluten-free/vegan?
We have a gluten-free option for our Classic Crinkly which is a best seller at Tiny Grocer!
All of our cookies are made with butter and egg so they are not vegan but we do release special cookie flavors that can be vegan-friendly so watch out for those!
Can I customize cookie packages for bulk orders and catering events?
UBE-solutely! Get it?! You can send us an email at isabelle@ubecookies.com
Can we find your cookies at local stores?
YES!
- All Royal Blue Groceries in Downtown carry our main stay cookies - Classic Crinkly and White Chocolate Chip Pecan.
- Tiny Grocer Hyde Park - carries our gluten-free version of the Classic Crinkly.
- Idlewild Coffee on 12th st and SXSW Headquarters have our mainstay cookies as well.
Are there any preservatives in the cookies?
Nope. Our cookies are made with select premium ingredients and a sprinkle of love! No additives or preservatives.
Can I include a custom message on the box for birthdays and special occasions?
We would love to be part of your special occasion! Add a note with your request upon ordering and we will get to it!
cannot find what you're looking for? let us chat!
send us an email to tell us what's up and we will get back to you as soon as possible. be sure to include your order number (if you have one).
please email us at angelo@ubecookies.com or isabelle@ubecookies.com